Deutsche Post AG (hereinafter called 'Deutsche Post') is pleased that you have visited our website and are interested in our company, products and services. It is important to us to protect your personal data during handling throughout the entire business process. We want you to feel secure when you visit our Internet pages.
In the following, we explain what information Deutsche Post collects when you visit our website and how this information is used.
Collection and processing of personal data
Utilisation and passing on of personal data
We use the personal data which you have made available to us exclusively for technical administration of the web pages and to fulfil your wishes and requests - thus primarily for fulfilment of a contract concluded with you or to answer your request.
Only when you have previously granted your approval or - if so stipulated by legal regulations - have not raised an objection do we also use this data for product-related surveys and marketing purposes.
Deutsche Post does not share, sell, transfer or otherwise disseminate your personal data to third parties, unless this is required for the purpose of the contract or unless you have given express consent to do so. For instance, it may be necessary to pass on your address and order data to our contractors when you order products.
Information from the Group
Use of web tracking
"Cookies" are small files that enables us to store information related to your PC and you, the user, specifically, while you visit one of our website. Cookies help us to determine how frequently our internet pages are accessed as well as the number of users. And they help us configure our offers so that they are as convenient and efficient as possible for you.
On the one hand, we use what are called "session cookies", those that are stored exclusively for the duration of your visit to one of our internet pages. On the other, we use "permanent cookies" for retaining information about visitors who repeatedly access one of our internet pages. The purpose of using cookies is to be able to offer you optimal user guidance as well as to "recognize" you and thus be able to present (as much as possible) diversified internet pages and new contents during repeated use. The content of a permanent cookie is limited to an identification number. Name, IP address, etc., are not saved. We do not create an individual profile of your online activities.
Using our products and services without cookies is also possible. In your browser, you can deactivate the saving of cookies, limit them to particular websites, or set the browser to notify you when a cookie is sent. You can also delete cookies from your PC hard drive at any time (file: "cookies"). Please note that in this case you will have to expect a limited page presentation and limited user guidance.
Deutsche Post takes all of the necessary technical and organisational security measures to protect your personal data from being lost or misused. For instance, your data is saved in a secure operating environment which is not accessible to the public. In certain cases, your personal data is encrypted by Secure Socket Layer technology (SSL) during transmission. This means that an approved encryption procedure is used for communication between your computer and the Deutsche Post servers if your browser supports SSL.
Should you wish to contact Deutsche Post by e-mail, we would like to point out that the confidentiality of the information sent cannot be guaranteed. The contents of e-mail messages can be read by third parties. We therefore recommend you send us confidential information only by post.
Right to information
If you have questions in regard to the processing of your personal data, please contact the Deutsche Post AG data protection officer. She and her team are also available to help with information requests, take suggestions or handle complaints.
Deutsche Post AG data protection officer
Gabriela Krader, LL.M
Deutsche Post AG
Corporate Center - 524